Minor incident

123 Reg: Action Required for Some SSL Certificates

Affected: SSL Certificates

Current status of 123 Reg: Minor issues — live 123 Reg status

Timeline

1. Oct 21, 2026, 12:25 UTC
   investigating
   If you received an email or SMS from 123 Reg about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 8 PM GMT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.123-reg.co.uk/help/what-is-the-cpcps-certificate-profile-bug-43095 Customer's can use this to confirm whether their installed certificate needs any additional action: https://ssltools.secureserver.net/cert-check
2. Oct 21, 2026, 19:56 UTC
   investigating
   If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'. Please complete the required steps found below: https://www.123-reg.co.uk/help/what-is-the-cpcps-certificate-profile-bug-43095 Customer's can use this to confirm whether their installed certificate needs any additional action: https://ssltools.secureserver.net/cert-check

Updates as published by 123 Reg (original).