Minor incident

Grafana Cloud: Grafana Cloud unavailibity in the prod-gb-south-0 region

Oct 20, 2026, 12:43 UTC

started

16:33 UTC

resolved

3 h 50 min

duration

Affected: Grafana.com, Support Tickets, Integrations, Cost Management and Billing, Fleet Management, Incident Management and Response (IRM), Public Snapshots, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0, GCP UK - prod-gb-south-0: Querying, GCP UK - prod-gb-south-0: API, GCP UK - prod-gb-south-0: Ingestion, GCP UK - prod-gb-south-0: Public Probes, GCP UK - prod-gb-south-0: Rule Evaluation, GCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API, GCP UK - prod-gb-south-0: Querying, GCP UK - prod-gb-south-0: Alertmanager, GCP UK - prod-gb-south-0: Ingestion, GCP UK - prod-gb-south-0: Metrics Generator

Current status of Grafana Cloud: Operational — live Grafana Cloud status

Timeline

Oct 20, 2026, 06:49 UTC
investigating
As of 06:30 UTC, we became aware of to an issue with Grafana Cloud unavailibity in the prod-gb-south-0 region. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
Oct 20, 2026, 06:54 UTC
investigating
We are continuing to investigate this issue.
Oct 20, 2026, 11:37 UTC
investigating
We are continuing to investigate this issue.
Oct 20, 2026, 12:43 UTC
identified
Between 06:15 and 12:15 UTC, Grafana Cloud Frontend Observability in GCP UK (prod-gb-south-0) experienced errors accepting incoming telemetry data. This has been resolved and Frontend Observability is operating normally in this region. We are continuing to investigate and monitor the remaining impacted services.
Oct 20, 2026, 14:29 UTC
identified
We are seeing errors in Frontend o11y again. We are continuing to investigate and monitor the impacted services.
Oct 20, 2026, 16:33 UTC
resolved
This incident has been resolved.

Updates as published by Grafana Cloud (original).

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