Minor incident

Genetec Cloud Products: Potential issue affecting SC SaaS Device Management US

Oct 13, 2026, 17:12 UTC

started

17:25 UTC

resolved

13 min

duration

Current status of Genetec Cloud Products: Operational — live Genetec Cloud Products status

Timeline

Oct 13, 2026, 17:12 UTC
investigating
We’re investigating reports of a potential issue affecting SC SaaS Device Management US. We are working on it. We apologize for any inconvenience this may cause.
Oct 13, 2026, 17:17 UTC
monitoring
We have applied a mitigation and are currently monitoring the results.
Oct 13, 2026, 17:25 UTC
resolved
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.

Updates as published by Genetec Cloud Products.

Optimizely Service 18:10 UTC · Elevated GraphQL API errors and delayed data ingestion in ODP – US region
Deepgram 17:58 UTC · Elevated 503 errors for Aura-2 TTS
MIT 17:38 UTC · MIT Atlas App Mobile Credentials
Cielo 17:33 UTC · Indisponibilidade pontual para transações Alelo Auto
Alchemy 17:30 UTC · Base Mainnet - Increased Bundler Errors
Telnyx 17:25 UTC · Messaging intermittent errors and latency
Worldpay 17:15 UTC · INC0687729 - Latin American (LatAm) Acquiring - Transaction Authorisations
Northwestern Information Technology 17:11 UTC · NU Listserv Service Interruption
Mercado Pago 17:10 UTC · InStore QR – Rejected Payments (MLB)
DigitalOcean 17:09 UTC · App Platform Deployments
Signicat 17:08 UTC · Incident on 3rd party service - FTN - POP Pankki
Infoblox 17:05 UTC · Action Required: DNSSEC Root KSK Rollover – NIOS Recursive DNS Resolvers
Bolt.new 17:01 UTC · Features → Prompting Degraded
Experian B2B 16:59 UTC · Intermitência Verify ID consulta PJ
Cloudsmith 16:39 UTC · Issues with package downloads