Minor incident

Front: Delays on generation of certain AI outputs

Oct 6, 2026, 15:19 UTC

started

15:53 UTC

resolved

34 min

duration

Current status of Front: Operational — live Front status

Timeline

Oct 6, 2026, 15:19 UTC
investigating
We are experiencing a backlog with regards to the generation of certain AI outputs, including conversation summary and Smart QA/CSAT reviews. Some of these may take a few minutes longer to appear than normal. We are working on clearing the backlog.
Oct 6, 2026, 15:20 UTC
investigating
We are continuing to investigate this issue.
Oct 6, 2026, 15:31 UTC
monitoring
Backlog has reduced. We're continuing to monitor.
Oct 6, 2026, 15:53 UTC
resolved
This incident has been resolved.

Updates as published by Front (original).

This was part of a wider event: 22 services reported incidents within the hour.

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Lightspeed 15:35 UTC · Lightspeed Retail (S-Series) - BridgePay
UVic IT 15:35 UTC · Apex: Outage - users unable to access apex applications
SimplePractice 15:32 UTC · Limited Feature Interruption
Supabase 15:23 UTC · Upgrade Issues
Volusion 15:22 UTC · 3rd Party API Connection Issues