Minor incident

Frame.io: Web application performance issues

Affected: next.frame.io (V4), iOS

Current status of Frame.io: Operational — live Frame.io status

Timeline

1. Oct 27, 2026, 16:10 UTC
   investigating
   We are currently experiencing performance issues with our web application and iOS app. Our team is working to identify the root cause and implement a fix. All users may be affected.
2. Oct 27, 2026, 16:32 UTC
   investigating
   We are continuing to investigate this issue.
3. Oct 27, 2026, 16:47 UTC
   investigating
   We are continuing to investigate this issue.
4. Oct 27, 2026, 17:01 UTC
   monitoring
   We’ve identified the cause of the performance issues and are monitoring as things return to normal.
5. Oct 27, 2026, 17:15 UTC
   resolved
   This incident has been resolved. Performance is back to normal for the web application and iOS app.

Updates as published by Frame.io (original).