Critical incident

Grafana Cloud: Frontend Observability Outage in prod-eu-west-2

Oct 27, 2026, 15:56 UTC

started

16:24 UTC

resolved

28 min

duration

Affected: AWS Germany - prod-eu-west-2

Current status of Grafana Cloud: Minor issues — live Grafana Cloud status

Timeline

Oct 27, 2026, 15:56 UTC
investigating
We are currently investigating an issue impacting Frontend Observability since 15:20 UTC. We will provide another update as soon as we have more to share.
Oct 27, 2026, 16:24 UTC
resolved
This incident has been resolved.

Updates as published by Grafana Cloud (original).

This was part of a wider event: 39 services reported incidents within the hour.

Greenhouse 16:51 UTC · Issues with Adobe Sign
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Twilio 16:41 UTC · Voice Call Failures from Twilio Mobile Numbers to Israel
UiPath 16:39 UTC · Europe - Document Understanding - Partial Outage
ThousandEyes 16:37 UTC · Issues with SamKnows One login
Scaleway 16:32 UTC · [Managed database] - [AMS] - New instances can't be provisioning
Cloudflare 16:31 UTC · Issues with AI Security for Apps
Cloudflare 16:10 UTC · Cloudflare Stream performance issues impacting certain Live Broadcasts and On-Demand Uploads
Frame.io 16:10 UTC · Web application performance issues
Airbrake 16:00 UTC · Partial error graph outage
Axiom 15:58 UTC · Elevated errors from queries
Optimizely Service 15:51 UTC · Asset uploads failing in Optimizely CMP and DAM
Mercury 15:45 UTC · Website Login Issues for Payroll Business Banking Users
Liquid Web - Services 15:40 UTC · eMudhra Certificate Authority Security Issue
Nexcess Server 15:39 UTC · eMudhra Certificate Authority Security Issue