Minor incident

Frame.io: Delayed webhook delivery

Oct 29, 2026, 16:14 UTC
started
17:30 UTC
resolved
1 h 16 min
duration

Affected: next.frame.io (V4), Developer Platform

Current status of Frame.io: Operational — live Frame.io status

Timeline

  1. Oct 29, 2026, 16:14 UTC
    investigating
    We are currently investigating this issue.
  2. Oct 29, 2026, 16:14 UTC
    investigating
    We are continuing to investigate this issue.
  3. Oct 29, 2026, 16:31 UTC
    investigating
    We are continuing to investigate this issue.
  4. Oct 29, 2026, 16:49 UTC
    investigating
    We are continuing to investigate this issue.
  5. Oct 29, 2026, 17:06 UTC
    investigating
    We are continuing to investigate this issue.
  6. Oct 29, 2026, 17:17 UTC
    monitoring
    We’ve identified the cause of the webhook delays affecting the Developer API and custom actions, and service has recovered. We’re continuing to monitor.
  7. Oct 29, 2026, 17:30 UTC
    resolved
    This incident has been resolved.

Updates as published by Frame.io (original).

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