Major incident
EBSCO: eBooks returning - "Error occurred please try again later" messages
May 12, 2026, 15:38 UTC
started
16:04 UTC
resolved
26 min
duration
Affected: EBSCO eBooks
Current status of EBSCO: Operational — live EBSCO status
Timeline
- May 12, 2026, 15:38 UTCinvestigatingWe have received reports of an issue with eBooks returning - "Error occurred please try again later" messages. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- May 12, 2026, 16:04 UTCresolvedThe issues customers reported with eBooks returning - "Error occurred please try again later" messages is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Updates as published by EBSCO (original).
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