Major incident

Cytracom: UCaaS: Voice Traffic Impacted

Affected: Call Completion

Current status of Cytracom: Operational — live Cytracom status

Timeline

1. Mar 25, 2026, 17:59 UTC
   investigating
   We are experiencing intermittent network disruptions impacting call completion. We are currently investigating the issue.
2. Mar 25, 2026, 18:05 UTC
   monitoring
   The upstream routing issue has been resolved. We are observing normal call completion rates across affected routes.
3. Mar 25, 2026, 18:35 UTC
   resolved
   Resolved: The upstream routing issue appears resolved. Call completion is operating within normal thresholds. Root cause is under investigation.

Updates as published by Cytracom (original).