Major incident
Crisp: Walmart Basis portal not returning data for weekly and daily data reports
Apr 19, 2026, 22:08 UTC
started
10:57 UTC
resolved April 20, 2026
12 h 49 min
duration
Affected: Walmart Scintilla Basic
Current status of Crisp: Operational — live Crisp status
Timeline
- Apr 19, 2026, 22:08 UTCinvestigatingThe Walmart Basic portal is experiencing an issue that is not allowing our team to pull the weekly reports for the most recent weeks data, weekly restates or Daily Sales and Inventory reports. We are continuing to monitor for when data becomes available and report functionality is restored. We will update you when we begin processing. At this point, we expect weekly and daily data will be delayed. This issue is only for Customers on Walmart Scintilla Basic.
- Apr 20, 2026, 10:57 UTCresolvedData pulls were completed for Walmart Basic customers. This issue is resolved.
Updates as published by Crisp (original).
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