Major incident

Crisp: Walmart Basis portal not returning data for weekly and daily data reports

Apr 19, 2026, 22:08 UTC
started
10:57 UTC
resolved April 20, 2026
12 h 49 min
duration

Affected: Walmart Scintilla Basic

Current status of Crisp: Operational — live Crisp status

Timeline

  1. Apr 19, 2026, 22:08 UTC
    investigating
    The Walmart Basic portal is experiencing an issue that is not allowing our team to pull the weekly reports for the most recent weeks data, weekly restates or Daily Sales and Inventory reports. We are continuing to monitor for when data becomes available and report functionality is restored. We will update you when we begin processing. At this point, we expect weekly and daily data will be delayed. This issue is only for Customers on Walmart Scintilla Basic.
  2. Apr 20, 2026, 10:57 UTC
    resolved
    Data pulls were completed for Walmart Basic customers. This issue is resolved.

Updates as published by Crisp (original).

More Crisp incidents