Major incident

Crisp: Walmart Scintilla Basic LY Value Inflation in CRS

Affected: Crisp Reporting Studio (atlas.atlasdsr.com)

Current status of Crisp: Operational — live Crisp status

Timeline

1. Apr 15, 2026, 15:29 UTC
   identified
   We've identified an issue affecting last year (LY) sales data in the Scintilla Basic weekly sales reporting for Walmart Weeks 202501 through 202509. LY sales metrics (dollars and units) are appearing at approximately 2x expected values in CRS Ad Hoc reports for YOY sales comparisons. Our engineering team has identified the cause and is working to resolve the issue. This issue is not affecting our Charter clients.
2. Apr 16, 2026, 17:08 UTC
   resolved
   This incident has been resolved.

Updates as published by Crisp (original).