Major incident

ControlUp: Logins failing - Network Problem error

Sep 22, 2026, 11:33 UTC

started

11:56 UTC

resolved

23 min

duration

Affected: EMEA Region

Current status of ControlUp: Operational — live ControlUp status

Timeline

Sep 22, 2026, 11:33 UTC
investigating
We are currently investigating an issue impacting some EU organizations, preventing standard logins. Users are presented with a "Network problem" error message. Updates will be provided as we learn more.
Sep 22, 2026, 11:39 UTC
monitoring
We identified the issue, and a fix was implemented. We are monitoring the results and will provide another update when the incident has been confirmed as resolved.
Sep 22, 2026, 11:56 UTC
resolved
This incident has been resolved, and performance is back to normal operation.

Updates as published by ControlUp (original).

This was part of a wider event: 20 services reported incidents within the hour.

Cornerstone 12:20 UTC · 504 timeout gateway error on Reporting 2.0 (US Swimlanes 1,2 and 5)
Deepgram 12:10 UTC · Aura-2 TTS Elevated Error Rates for English Voices
University of Waterloo 11:55 UTC · Wireless network interruption - Outage
Fasthosts 11:54 UTC · Support Hotline cannot be reached
Ledger 11:48 UTC · Cosmos (ATOM) Mainnet Service Disruption
Ivanti Cloud 11:43 UTC · Ivanti Neurons for MDM Global Lookup Service unavailable - 2021473
Oracle NetSuite Service 11:41 UTC · NetSuite SuiteProjects Pro | US Ashburn S
Tiendanube AR 11:23 UTC · Interrupción total identificada - Todos los Servicios
ARD Online Statuspage 10:49 UTC · Falsche Inhalte in ARD Sounds