Major incident

Confluent Cloud: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2

Affected: Confluent Cloud

Current status of Confluent Cloud: Operational — live Confluent Cloud status

Timeline

1. Oct 20, 2026, 08:02 UTC
   investigating
   Some customer may observe issues with Confluent Cloud services in EU-West2 region. This is due to ongoing issues with GCP EU-West2
2. Oct 20, 2026, 12:55 UTC
   investigating
   We are currently working to restore the impacted services. Most customers should be able to use Confluent Cloud services normally.
3. Oct 20, 2026, 14:46 UTC
   monitoring
   The underlying GCP issue has been mitigated. Confluent Cloud Kafka clusters in the affected zone are fully operational and Connect and Flink workloads have recovered. We are monitoring to confirm stability and working to restore the few remaining impacted resources.
4. Oct 20, 2026, 14:51 UTC
   monitoring
   We are continuing to monitor for any further issues.
5. Oct 20, 2026, 18:27 UTC
   resolved
   This incident is resolved as of 18:15 UTC on October 20. Confluent Cloud in GCP EU-West2 region is operating normally.

Updates as published by Confluent Cloud (original).