Minor incident

CM.com: Customer Data Platform - Workflows cannot be opened

Sep 30, 2026, 06:40 UTC

started

08:59 UTC

resolved

2 h 20 min

duration

Affected: Customer Data Platform

Current status of CM.com: Operational — live CM.com status

Timeline

Sep 30, 2026, 06:40 UTC
investigating
We are investigating an issue where workflows cannot be opened in the Customer Data Platform.
Sep 30, 2026, 07:12 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Sep 30, 2026, 08:59 UTC
resolved
This incident has been resolved.

Updates as published by CM.com (original).

This was part of a wider event: 20 services reported incidents within the hour.

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