Minor incident

Sage: Sage Inventory Planner - Partial Outage

Affected: Sage Inventory Planner, Sage Inventory Planner, Sage Inventory Planner, Sage Inventory Planner, Sage Inventory Planner

Current status of Sage: Minor issues — live Sage status

Timeline

1. Sep 30, 2026, 07:37 UTC
   investigating
   We are investigating a potential issue with the service. An update will be provided within 30 minutes.
2. Sep 30, 2026, 08:04 UTC
   investigating
   We have identified an issue preventing customers across all regions from sending e-mails from Sage Inventory Planner. All other product functionality is working as expected.
3. Sep 30, 2026, 08:48 UTC
   identified
   We have identified the cause of the issue and we are working on a fix.
4. Sep 30, 2026, 09:44 UTC
   resolved
   The issue is resolved and the service is available and performing as expected.

Updates as published by Sage (original).