Major incident

Chargebee: API Service Degradation

Jul 16, 2026, 12:56 UTC
started
12:56 UTC
resolved
<1 min
duration

Affected: API (EU)

Current status of Chargebee: Operational — live Chargebee status

Timeline

  1. Jul 16, 2026, 12:56 UTC
    resolved
    We experienced intermittent API request timeouts in the EU region during the window from 15-7-2026 21:56:00 UTC to 16-07-2026 01:23:55 UTC. The issue has since been resolved, and services are operating normally.

Updates as published by Chargebee (original).

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