Major incident
Canva: Some users may have issues accessing Canva
May 8, 2026, 00:43 UTC
started
22:43 UTC
resolved
22 h
duration
Current status of Canva: Operational — live Canva status
Timeline
- May 8, 2026, 00:43 UTCinvestigatingSome users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
- May 8, 2026, 00:56 UTCidentifiedWe’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status
- May 8, 2026, 02:16 UTCmonitoringWe've seen recovery and are currently monitoring for any further issues.
- May 8, 2026, 06:01 UTCmonitoringWe're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.
- May 8, 2026, 22:43 UTCresolvedThis incident has been resolved.
Updates as published by Canva (original).
Other services with incidents at the same time
This was part of a wider event: 61 services reported incidents within the hour.
- Chartbeat 01:35 UTC · Third-party service outage that may affect Chartbeat products
- Sumo Logic 01:27 UTC · Problem with CSE APIs, CSE UI, Data Indexing, Metrics Alerting, Metrics Collection and Tracing Collection in North America 1 (US1)
- Genesys Cloud 01:25 UTC · Elevated Error Rates - Americas (US-East)
- Workato Americas 01:17 UTC · Workato Go Service Disruption
- Punchh 01:15 UTC · Punchh Platform Service Regression - High Error Rates in APIs
- Confluent Cloud 01:14 UTC · Elevated error rates and latency on produce and consume operations on AWS us-east-1 AZ4
- RevolutionParts 00:58 UTC · Intermittent Platform Outage
- Afterpay 00:45 UTC · Service Outage - Checkout
- Glia 00:37 UTC · Service provider reporting service disruption affecting Glia
- Epic Games 00:33 UTC · Login and Matchmaking Errors
- AppState 00:08 UTC · Canvas outage impacting Flight Path courses
- Datadog US1 00:06 UTC · Delayed Monitors Notifications
- ReadMe 23:43 UTC · Issues Creating New Changelogs
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