OutageDB

Major incident

Chartbeat: Third-party service outage that may affect Chartbeat products

May 8, 2026, 01:35 UTC
started
05:34 UTC
resolved
3 h 58 min
duration

Affected: Chartbeat Publishing - Realtime Dashboards, Chartbeat Publishing - Historical Dashboards, Chartbeat Publishing - Heads Up Display, Chartbeat Publishing - Headline and Image Testing, Chartbeat Publishing - Reports, Chartbeat Publishing - Advanced Queries

Current status of Chartbeat: Operational — live Chartbeat status

Timeline

  1. May 8, 2026, 01:35 UTC
    identified
    Beginning at approximately 7:49 PM ET, we noticed disruptions to our third-party AWS service. Shortly after, AWS reported an issue on their end that was causing significant service degradation. This is having some observed impacts on Chartbeat's data processing and several product features, including the Heads Up Display. AWS continues to show an ongoing outage on their end, which we are monitoring closely. We are working with AWS and actively assessing the full scope of impact. We will follow up with specific detail on affected systems as soon as our investigation is complete.
  2. May 8, 2026, 05:34 UTC
    resolved
    This incident has been resolved.

Updates as published by Chartbeat (original).

Other services with incidents at the same time

This was part of a wider event: 61 services reported incidents within the hour.