OutageDB

Critical incident

Afterpay: Service Outage - Checkout

May 8, 2026, 00:45 UTC
started
02:08 UTC
resolved
1 h 23 min
duration

Current status of Afterpay: Operational — live Afterpay status

Timeline

  1. May 7, 2026, 23:45 UTC
    investigating
    We're currently experiencing a service outage in checkout conversion. We're actively investigating and will provide an update as soon as possible.
  2. May 8, 2026, 01:10 UTC
    identified
    An incident with a downstream provider is impacting latency. We are investigating the matter further and share further updates as soon as possible.
  3. May 8, 2026, 01:27 UTC
    monitoring
    Afterpay API services are operational. We are continuing to monitor for any ongoing impact from downstream providers.
  4. May 8, 2026, 02:08 UTC
    resolved
    Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally.

Updates as published by Afterpay.

Other services with incidents at the same time

This was part of a wider event: 61 services reported incidents within the hour.