Major incident
Brandwatch: Consumer Research - Query Backfill Delays
Jul 31, 2026, 17:21 UTC
started
18:30 UTC
resolved
1 h 09 min
duration
Affected: Consumer Research Application, Listen
Current status of Brandwatch: Operational — live Brandwatch status
Timeline
- Jul 31, 2026, 17:21 UTCinvestigatingWe are currently investigating delays affecting query backfills for Consumer Research and Listen. Our Engineering team is actively investigating the issue. We will provide an update as soon as more information becomes available.
- Jul 31, 2026, 17:32 UTCinvestigatingWe are continuing to investigate this issue.
- Jul 31, 2026, 18:30 UTCresolvedThis incident has been resolved.
Updates as published by Brandwatch (original).
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