Major incident

Brandwatch: [Consumer Research] Slow Backfills

Affected: Consumer Research Application, Data Collection

Current status of Brandwatch: Operational — live Brandwatch status

Timeline

1. Jul 20, 2026, 10:23 UTC
   investigating
   We are currently experiencing a platform issue where Clients may experience slow backfills. Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share.
2. Jul 20, 2026, 10:47 UTC
   resolved
   This incident has been resolved.

Updates as published by Brandwatch (original).