Major incident

Bonterra & NGP VAN Incidents & Maintenance: Apricot: Results is Currently Down

Aug 5, 2026, 15:14 UTC

started

17:10 UTC

resolved

1 h 56 min

duration

Affected: Apricot

Current status of Bonterra & NGP VAN Incidents & Maintenance: Operational — live Bonterra & NGP VAN Incidents & Maintenance status

Timeline

Aug 5, 2026, 15:14 UTC
investigating
We are currently investigating an issue with Results. It is being reviewed as a top priority and we are working to resolve as soon as possible. Please continue to monitor this page for further updates.
Aug 5, 2026, 15:17 UTC
monitoring
A fix has been implemented and Results is again accessible. We will continue to monitor closely to ensure there are no further issues. Please continue to monitor this page for further updates.
Aug 5, 2026, 17:10 UTC
resolved
This incident has been resolved.

Updates as published by Bonterra & NGP VAN Incidents & Maintenance (original).

This was part of a wider event: 39 services reported incidents within the hour.

Zwift 16:13 UTC · Issues with saving activities and giving Ride Ons
Barracuda Networks 15:47 UTC · Barracuda XDR - Service Disruption on Cloudgen firewall signal detection
Real Geeks 15:46 UTC · IDX websites are unavailabnle
Heidi Health 15:35 UTC · US Users unable to access application
HashiCorp Services 15:11 UTC · Infragraph Service and UI down
PDQ 14:44 UTC · SimpleMDM system outage
RealVNC 14:15 UTC · Cloud connectivity and Portal issues