Bonterra & NGP VAN Incidents & Maintenance incidents — OutageDBIncidents reported by Bonterra & NGP VAN Incidents & Maintenancehttps://outagedb.com/Minor Bonterra & NGP VAN Incidents & Maintenance incident: CyberGrants: Issues with Credit Card Donationshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-11-02-cybergrants-issues-with-credit-card-donations/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-11-02-cybergrants-issues-with-credit-card-donations/Ongoing.Mon, 02 Nov 2026 21:23:15 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: GiveGab Enterprise: Application is not Accessiblehttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-11-02-givegab-enterprise-application-is-not-accessible/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-11-02-givegab-enterprise-application-is-not-accessible/Ongoing.Mon, 02 Nov 2026 21:13:18 GMTMinor Bonterra & NGP VAN Incidents & Maintenance incident: OneCause: Test Onlyhttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-10-29-onecause-test-only/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-10-29-onecause-test-only/Resolved after 1 min.Thu, 29 Oct 2026 15:48:14 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: Network for Good - Issue Impacting Transaction Processing for Certain DonateNow Customershttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-10-28-network-for-good-issue-impacting-transaction-processing-for/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-10-28-network-for-good-issue-impacting-transaction-processing-for/Resolved after 5 h 05 min.Wed, 28 Oct 2026 13:42:22 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: Testing OneCause Status Pagehttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-10-22-testing-onecause-status-page/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-10-22-testing-onecause-status-page/Resolved after <1 min.Thu, 22 Oct 2026 21:30:59 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: OneCause: Test Onlyhttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-10-20-onecause-test-only/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-10-20-onecause-test-only/Resolved after 1 min.Tue, 20 Oct 2026 18:25:24 GMTMinor Bonterra & NGP VAN Incidents & Maintenance incident: Issue accessing some NGP VAN Productshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-10-07-issue-accessing-some-ngp-van-products/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-10-07-issue-accessing-some-ngp-van-products/Resolved after 2 h 10 min.Wed, 07 Oct 2026 18:48:23 GMTMinor Bonterra & NGP VAN Incidents & Maintenance incident: NPO Hub: Users Not Able to Access Organization Recordshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 17 h 51 min.Tue, 29 Sep 2026 19:06:30 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: Salsa _ Service Disruption Notice on certain formshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 3 days 5 h.Mon, 21 Sep 2026 14:33:06 GMTMinor Bonterra & NGP VAN Incidents & Maintenance incident: Some Survey Responses are not displaying correctly in Create a Listhttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 1 h 11 min.Thu, 03 Sep 2026 22:18:10 GMTMinor Bonterra & NGP VAN Incidents & Maintenance incident: Apricot: General Slowness Being Investigatedhttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 21 h 31 min.Thu, 03 Sep 2026 19:11:11 GMTMinor Bonterra & NGP VAN Incidents & Maintenance incident: Omni-search is not working for some Usershttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 1 h 14 min.Thu, 03 Sep 2026 17:42:56 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: Apricot, Deed, EA, & NPO Hub - Connection Issueshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 6 h 05 min.Tue, 01 Sep 2026 16:01:44 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: NGP VAN and EveryAction - Recurring Commitment Processinghttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 2 days 1 h.Mon, 31 Aug 2026 16:13:24 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: Cybergrants - Performance issues in Sandboxhttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 4 h 04 min.Thu, 27 Aug 2026 13:18:12 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: CyberGrants: Production Update Scheduled for 8 AM ET on 8/21/26https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 17 h 47 min.Thu, 20 Aug 2026 20:17:07 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: CyberGrants: Production Update Scheduled for 8 AM ET on 8/21/26https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after —.Thu, 20 Aug 2026 20:14:43 GMTMinor Bonterra & NGP VAN Incidents & Maintenance incident: Apricot & ETO: General Slowness and Performance Issueshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 4 h 22 min.Mon, 17 Aug 2026 16:15:25 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: CyberGrants: Issue With Editing Payee Detailshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 21 h 45 min.Thu, 13 Aug 2026 17:33:14 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: Apricot: Intermittent Errors and Latency Issueshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 2 days 2 h.Wed, 05 Aug 2026 19:54:46 GMTMajor Bonterra & NGP VAN Incidents & Maintenance incident: Apricot: Results is Currently Downhttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-08-05-apricot-results-is-currently-down/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/2026-08-05-apricot-results-is-currently-down/Resolved after 1 h 56 min.Wed, 05 Aug 2026 15:14:27 GMTMinor Bonterra & NGP VAN Incidents & Maintenance incident: Apricot: Users Experiencing Login Issueshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 1 h 27 min.Wed, 29 Jul 2026 17:16:17 GMTNo impact Bonterra & NGP VAN Incidents & Maintenance incident: CyberGrants: Issue With Watch-List Scanninghttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 3 h 09 min.Wed, 29 Jul 2026 15:45:48 GMTMinor Bonterra & NGP VAN Incidents & Maintenance incident: Intermittent Log In Issueshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 1 h 52 min.Wed, 29 Jul 2026 14:42:32 GMTMinor Bonterra & NGP VAN Incidents & Maintenance incident: CyberGrants: Issue With Accessing Various Sections Within Request Recordshttps://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/https://outagedb.com/status/bonterra-ngp-van-incidents-maintenance/Resolved after 6 h 04 min.Fri, 24 Jul 2026 13:21:52 GMT