Major incident
BigCommerce: Single Sign-On (Microsoft) login issue for subset of stores
Aug 25, 2026, 06:56 UTC
started
07:25 UTC
resolved
29 min
duration
Affected: Control Panel
Current status of BigCommerce: Operational — live BigCommerce status
Timeline
- Aug 25, 2026, 06:56 UTCinvestigatingWe are currently investigating an issue with Single Sign-On (SSO) login through Microsoft Azure AD. We will post an update when we have more information available.
- Aug 25, 2026, 07:23 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Aug 25, 2026, 07:25 UTCresolvedThis incident has been resolved.
Updates as published by BigCommerce (original).
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