Major incident
BigCommerce: Storefront Search Issues for Subset of AU Stores
Jun 18, 2026, 22:20 UTC
started
22:29 UTC
resolved
9 min
duration
Affected: Storefront
Current status of BigCommerce: Operational — live BigCommerce status
Timeline
- Jun 18, 2026, 22:20 UTCinvestigatingBigCommerce Engineers are investigating an issue impacting availability and latency of storefront search requests for a subset of stores in Australia.
- Jun 18, 2026, 22:29 UTCresolvedThis incident has been resolved.
Updates as published by BigCommerce (original).
More BigCommerce incidents
- October 26, 2026 Some Android shoppers on headless storefronts may be unable to reach checkout
- October 24, 2026 Search availability reduced and latency increased
- October 24, 2026 Delays in Real-Time Event Processing
- October 22, 2026 Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores
- October 20, 2026 Search Indexing Delays Affecting a Subset of US Stores
- October 15, 2026 Delayed product updates in storefront search