Major incident

Axis Cloud Services Health: Potential Service Degradation in management and user portal

Current status of Axis Cloud Services Health: Operational — live Axis Cloud Services Health status

Timeline

1. Aug 24, 2026, 13:46 UTC
   investigating
   We are currently investigating reports of issues affecting management and user portal. Users may experience failed connections Our engineering team is actively looking into it. Next update will be provided within the next 30 minutes
2. Aug 24, 2026, 14:11 UTC
   monitoring
   The service degradation has been resolved. Our engineering team is continuing to monitor the system to ensure stability.
3. Aug 24, 2026, 14:51 UTC
   investigating
   We are currently investigating issues affecting management and user portal. Users may experience failed connections Our engineering team is actively looking into it. Next update will be provided within the next 30 minutes
4. Aug 24, 2026, 15:27 UTC
   identified
   Our engineering team has identified the issue, and is actively working on a permanent resolution. The next update will be provided within 1 hour.
5. Aug 24, 2026, 16:27 UTC
   identified
   Update - Our engineering team continues to work on a resolution while monitoring system health. We remain focused on restoring full service and will provide the next update within 1 hour.
6. Aug 24, 2026, 17:40 UTC
   identified
   Our engineering team continues to work on a resolution while closely monitoring system health. As part of the resolution implementation, customers may experience a brief service disruption within the next hour. We remain focused on restoring full service and will provide the next update within 1 hour.
7. Aug 24, 2026, 18:03 UTC
   monitoring
   The resolution has been implemented, and our engineering team is actively monitoring the system to ensure continued stability
8. Aug 24, 2026, 19:47 UTC
   resolved
   This incident has been resolved.

Updates as published by Axis Cloud Services Health (original).