Major incident

Axis Cloud Services Health: Service Degradation – Under Investigation by Engineering

Affected: Authentication, Management Console

Current status of Axis Cloud Services Health: Operational — live Axis Cloud Services Health status

Timeline

1. Jun 22, 2026, 09:53 UTC
   investigating
   We are currently investigating reports of service degradation affecting several customers. Customers reports slow performance on management console, agent login failures, or delays while using the service. Our engineering teams are actively engaged and working to identify the root cause and mitigate the impact.
2. Jun 22, 2026, 09:55 UTC
   investigating
   We are continuing to investigate this issue.
3. Jun 22, 2026, 10:31 UTC
   identified
   The issue has been identified and a fix is being implemented.
4. Jun 22, 2026, 10:32 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Jun 22, 2026, 10:41 UTC
   monitoring
   We are continuing to monitor the reuslts
6. Jun 22, 2026, 11:47 UTC
   resolved
   This incident has been resolved.

Updates as published by Axis Cloud Services Health (original).