Major incident
Aircall: French eSIM numbers unreachable
Aug 11, 2026, 10:05 UTC
started
12:30 UTC
resolved
2 h 25 min
duration
Affected: eSIM
Current status of Aircall: Operational — live Aircall status
Timeline
- Aug 11, 2026, 10:05 UTCinvestigatingWe are currently investigating issues impacting French eSIM numbers. The issue seems to have its origin with our Carrier Partner.
- Aug 11, 2026, 11:50 UTCmonitoringA fix was implemented by our Partner. We are currently monitoring the results.
- Aug 11, 2026, 12:30 UTCresolvedWe can confirm that the issue with the French eSIM partner has been fully resolved. We appreciate your patience and understanding while we worked with our partners to restore normal functionality.
Updates as published by Aircall (original).
Other services with incidents at the same time
- UpCloud 09:12 UTC · Cloud Server Deployment Error
More Aircall incidents
- October 17, 2026 Users with connectivity issues
- October 13, 2026 Increased Error Rate
- October 12, 2026 Calling Issues
- October 7, 2026 Partner Integrations Not Receiving Call Events
- October 5, 2026 Intermittent calls and SMS failures on a subset of French and Spanish numbers
- October 1, 2026 Outbound calls from mobile Spanish numbers reaching an audio message.