Major incident

Ada: Intermittent Chatbot Loading Issues in US Cluster

Affected: AI Agent

Current status of Ada: Operational — live Ada status

Timeline

1. Jul 9, 2026, 04:44 UTC
   investigating
   We are currently investigating the issue.
2. Jul 9, 2026, 04:49 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Jul 9, 2026, 04:53 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Jul 9, 2026, 04:55 UTC
   resolved
   The incident have been resolved.

Updates as published by Ada (original).