Major incident

Yoto: Shopify Checkout unavailable

Current status of Yoto: Operational — live Yoto status

Timeline

1. Jun 3, 2026, 13:43 UTC
   identified
   We are currently experiencing disruption to our online store basket and checkouts due to an incident with our provider. We are monitoring their incident to provide updates.
2. Jun 3, 2026, 15:21 UTC
   identified
   We have identified the root cause of the issue affecting our website. The issue is related to an incident with our checkout provider. Our team is monitoring the situation as we see the service recover. We apologise for any inconvenience this may cause.
3. Jun 3, 2026, 15:41 UTC
   resolved
   The issue affecting our checkout services has been fully resolved. Services are now operating as expected. We sincerely apologise for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com.

Updates as published by Yoto.