Major incident
WorkOS: Elevated errors during email delivery
Jul 27, 2026, 10:05 UTC
started
13:04 UTC
resolved
2 h 58 min
duration
Current status of WorkOS: Operational — live WorkOS status
Timeline
- Jul 27, 2026, 10:05 UTCinvestigatingWe are investigating elevated errors during delivery of emails.
- Jul 27, 2026, 11:03 UTCmonitoringWe have implemented a mitigation and are continuing to monitor.
- Jul 27, 2026, 11:20 UTCinvestigatingOur mitigation did not fully resolve the issue. We are continuing to investigate.
- Jul 27, 2026, 12:11 UTCmonitoringWe have applied a refined mitigation and are continuing to monitor delivery rates.
- Jul 27, 2026, 13:04 UTCresolvedDelivery rates have recovered.
Updates as published by WorkOS (original).
Other services with incidents at the same time
This was part of a wider event: 42 services reported incidents within the hour.
More WorkOS incidents
- October 23, 2026 Elevated errors across SSO and AuthKit
- October 19, 2026 Elevated AuthKit Error Rates
- October 15, 2026 Radar SMS challenge failures for phone numbers in mainland China (+86)
- October 9, 2026 Elevated errors across SSO and AuthKit sign-in
- October 1, 2026 Elevated errors for Audit Logs
- October 1, 2026 Elevated API and AuthKit errors for some requests (Columbus, OH region)