Major incident

WorkOS: Email delivery delays

Jun 4, 2026, 23:22 UTC
started
00:49 UTC
resolved June 5, 2026
1 h 27 min
duration

Affected: AuthKit

Current status of WorkOS: Operational — live WorkOS status

Timeline

  1. Jun 4, 2026, 23:22 UTC
    identified
    Email delivery for customers without custom domains is delayed due to an issue with our upstream service provider.
  2. Jun 5, 2026, 00:08 UTC
    identified
    Our email provider is continuing to work through the backlog and has scaled up to speed up the process.
  3. Jun 5, 2026, 00:34 UTC
    monitoring
    Email delivery has recovered. We're continuing to monitor.
  4. Jun 5, 2026, 00:49 UTC
    resolved
    The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.

Updates as published by WorkOS (original).

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