Critical incident

Paradox: Production Instances Unavailable

Current status of Paradox: Operational — live Paradox status

Timeline

1. Jun 4, 2026, 22:24 UTC
   resolved
   Between 3:06PM and 3:24PM PST, CEM and API services were temporarily unavailable due to a failure in our internal DNS infrastructure following a security update. Our automated systems detected the issue and initiated a recovery, restoring full service within approximately 18 minutes. We are actively investigating the root cause of the post-update failure to prevent recurrence.

Updates as published by Paradox (original).