OutageDB

Major incident

WorkOS: SSO API Latency Degradation Caused by Transient Capacity Constraints

Apr 20, 2026, 19:16 UTC
started
19:17 UTC
resolved
1 min
duration

Affected: SSO, AuthKit

Current status of WorkOS: Operational — live WorkOS status

Timeline

  1. Apr 20, 2026, 19:16 UTC
    identified
    Between 14:40 and 14:53 UTC, SSO endpoints experienced increased latency and intermittent timeouts. The issue was caused by a temporary reduction in available capacity due to an underlying infrastructure event, which led to a brief period of degraded performance
  2. Apr 20, 2026, 19:17 UTC
    resolved
    The issue has been resolved, and SSO login performance has returned to normal. We will continue to monitor closely to ensure stability.

Updates as published by WorkOS (original).

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