Major incident
ControlUp: VDI platform availability issues
Apr 21, 2026, 15:47 UTC
started
17:13 UTC
resolved
1 h 26 min
duration
Affected: US Region, EMEA Region, APAC Region
Current status of ControlUp: Operational — live ControlUp status
Timeline
- Apr 21, 2026, 15:47 UTCinvestigatingWe are currently investigating an issue impacting some organizations' ability to access the VDI products. We will provide another update shortly.
- Apr 21, 2026, 16:19 UTCmonitoringWe identified the issue, and a fix has been implemented. We are monitoring the results.
- Apr 21, 2026, 17:13 UTCresolvedThis incident has been resolved.
Updates as published by ControlUp (original).
Other services with incidents at the same time
- Lever 15:50 UTC · Scheduling Outage for some Microsoft Office 365 Accounts
- W. W. Norton & Company 15:19 UTC · Search and catalog browsing not working on wwnorton.com
More ControlUp incidents
- October 23, 2026 DEX Logins - Intermittent failures
- October 1, 2026 Workflow shared forms unavailable
- September 22, 2026 Logins failing - Network Problem error
- July 26, 2026 VDI accessibility issues.
- July 3, 2026 VDI platform availability issues
- June 23, 2026 AI Assistant - Performance impacted by 3rd party outage