Major incident

Teachable: Failed monthly payout for some schools and Author/Affiliate users

Current status of Teachable: Operational — live Teachable status

Timeline

1. Apr 2, 2026, 14:52 UTC
   investigating
   We’ve identified an issue impacting the April 1st payout for some schools on the Monthly Payment Gateway, as well as some Affiliate and Author users. We apologize for the disruption and are working to resolve the problem and resend the impacted payouts as soon as possible.
2. Apr 2, 2026, 20:43 UTC
   monitoring
   We’ve found and resolved the issue causing failed payouts on our Monthly Payment Gateway. We will begin reprocessing the failed payouts as soon as possible and will update the page when all payouts have been sent and received successfully.
3. Apr 3, 2026, 20:08 UTC
   resolved
   We finished processing the missed payouts, and the current status of all payouts should be reflected accurately in your Sales > Statements menu. Again, we apologize for the delay in processing these and appreciate your patience.

Updates as published by Teachable (original).