Critical incident

OneIT: UT-StorR Unavailable

Sep 16, 2026, 16:03 UTC

started

13:40 UTC

resolved September 21, 2026

4 days 21 h

duration

Affected: UT-StorR

Current status of OneIT: Operational — live OneIT status

Timeline

Sep 16, 2026, 16:03 UTC
investigating
The UT‑StorR tape library is offline due to a mechanical failure. A technician with replacement parts has been dispatched. The system is expected to return to production by 3:00 PM on September 17.
Sep 17, 2026, 19:44 UTC
investigating
Access to UT-StorR has been restored.
Sep 21, 2026, 13:40 UTC
resolved
This incident has been resolved.

Updates as published by OneIT (original).

This was part of a wider event: 74 services reported incidents within the hour.

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