Critical incident

UM IT Systems: Canvas LMS Outage

Jul 16, 2026, 09:43 UTC

started

12:23 UTC

resolved

2 h 40 min

duration

Affected: Canvas LMS, Other UM IT Services

Current status of UM IT Systems: Operational — live UM IT Systems status

Timeline

Jul 16, 2026, 09:43 UTC
identified
Canvas LMS is experiencing a major outage that is also affecting Catalog and Portfolio. This outage is due to a global outage of Amazon Web Services CloudFront. The vendors are working to resolve this outage, but there is currently no ETA for a resolution. You can follow updates from Instructure (the Canvas vendor) here: https://status.instructure.com/
Jul 16, 2026, 09:44 UTC
identified
We are continuing to monitor the situation and will post updates as we receive them from Instructure and Amazon.
Jul 16, 2026, 10:57 UTC
identified
McGraw Hill has notified that they are also affected. We continue to monitor the situation.
Jul 16, 2026, 12:23 UTC
resolved
This incident has been resolved.

Updates as published by UM IT Systems (original).

This was part of a wider event: 42 services reported incidents within the hour.

Stonly 10:30 UTC · Platform outage
Kaufland 10:04 UTC · Login and registration issues
Wattpad 10:00 UTC · Account loading issues - app and website
Polygon 09:58 UTC · OMSX Dashboard Login
Iterable 09:27 UTC · Iterable Application Issues in US Datacenter
Porter 09:25 UTC · Authentication issues
RevenueCat 09:13 UTC · Some users unable to login via single-sign-on (SSO)
Kameleoon 09:02 UTC · Intermittent Slowness and Instability on Kameleoon Platform (app.kameleoon.com)
MIT 09:00 UTC · Instructure
Rippling 09:00 UTC · Access denied
Poool 08:59 UTC · Engage Backend Issues
Plaid 08:48 UTC · Elevated dashboard.plaid.com error rates