Major incident

Kaufland: Login and registration issues

Jul 16, 2026, 10:04 UTC
started
11:57 UTC
resolved
1 h 53 min
duration

Affected: Marketplace Website, Marketplace App, Sellerportal

Current status of Kaufland: Operational — live Kaufland status

Timeline

  1. Jul 16, 2026, 10:04 UTC
    investigating
    We are currently investigating an issue affecting account login and registration for some users.
  2. Jul 16, 2026, 10:06 UTC
    investigating
    We are continuing to investigate this issue.
  3. Jul 16, 2026, 11:02 UTC
    identified
    We are seeing that this issue is linked to a disruption at one of our third-party service providers. We're continuing to work closely with them to restore normal service.
  4. Jul 16, 2026, 11:17 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  5. Jul 16, 2026, 11:57 UTC
    resolved
    This incident has been resolved.

Updates as published by Kaufland (original).

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