Critical incident

U-Haul System: Dealer Network is back Online

Affected: uhauldealer.com

Current status of U-Haul System: Operational — live U-Haul System status

Timeline

1. May 8, 2026, 23:10 UTC
   investigating
   To continue business operations, please use BackupPOS: backuppos.uhaul.net Dealers: Log in using your Dealer login and entity number. Please wait until all systems are fully operational before importing backup contracts. For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. --------------------------------------------------------------------------------------------------
2. May 8, 2026, 23:24 UTC
   monitoring
   The Dealer Network site is back online. For any lingering issues, please reach out to POS Support at VOIP extension 606901 call 1800-223-621or use the Life Preserver icon in the ESL. --------------------------------------------------------------------------------------------------
3. May 8, 2026, 23:39 UTC
   resolved
   The Dealer Network site is back online. For any lingering issues, please reach out to POS Support at VOIP extension 606901 call 1800-223-621or use the Life Preserver icon in the ESL. --------------------------------------------------------------------------------------------------

Updates as published by U-Haul System (original).