Major incident

Piano Software: [Piano Analytics] Incident supported by the on-call team

May 8, 2026, 22:21 UTC

started

22:21 UTC

resolved

<1 min

duration

Current status of Piano Software: Operational — live Piano Software status

Timeline

May 8, 2026, 22:21 UTC
investigating
We are currently experiencing a production incident on Piano Analytics products. Please excuse us for any inconvenience caused.
May 8, 2026, 22:21 UTC
resolved
The issue has been resolved and all Piano Analytics tools and interfaces are fully available. We are currently catching up the delay in real-time data retrieval.

Updates as published by Piano Software (original).