OutageDB

Minor incident

Twilio: SMS Delivery Delays from Twilio to MTN Nigeria

Oct 22, 2026, 01:15 UTC
started
06:17 UTC
resolved
5 h 01 min
duration

Affected: SMS, Middle East & Africa

Current status of Twilio: Minor issues — live Twilio status

Timeline

  1. Oct 22, 2026, 01:15 UTC
    investigating
    Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
  2. Oct 22, 2026, 02:18 UTC
    identified
    Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Oct 22, 2026, 04:12 UTC
    monitoring
    We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Oct 22, 2026, 06:17 UTC
    resolved
    The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.

Updates as published by Twilio (original).

Other services with incidents at the same time

This was part of a wider event: 109 services reported incidents within the hour.

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