Minor incident

Twilio: SMS Delivery Receipt Delays from Twilio to MTN Nigeria

Oct 16, 2026, 10:45 UTC

started

10:46 UTC

resolved

1 min

duration

Affected: SMS, Middle East & Africa

Current status of Twilio: Minor issues — live Twilio status

Timeline

Oct 16, 2026, 10:45 UTC
identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 2026, 10:46 UTC
monitoring
We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 2026, 10:46 UTC
resolved
The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.

Updates as published by Twilio (original).

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