Treasure AI incidents — OutageDB

Major Treasure AI incident: [US Region][Tokyo Region][EU Region][AP03 Region] Data Connector Integrations - Date columns from S3 Parquet imports loaded as text

Thu, 22 Oct 2026 03:24:38 GMT

Resolved after 6 h 51 min.

Major Treasure AI incident: [Tokyo Region] Treasure AI Voice - Recordings fail to transfer from the mobile app

Wed, 07 Oct 2026 04:21:03 GMT

Resolved after 1 h 04 min.

Minor Treasure AI incident: [EU01 Tokyo AP03 Regions] Batch Data Load failure for RT2.0

Wed, 30 Sep 2026 04:36:52 GMT

Resolved after <1 min.

Minor Treasure AI incident: [US Region] Batch Data Load failure for RT2.0

Tue, 29 Sep 2026 17:22:21 GMT

Resolved after 3 h 57 min.

Major Treasure AI incident: [All Regions] Live Chat Service Unavailable

Mon, 28 Sep 2026 03:41:30 GMT

Resolved after 9 h 35 min.

Major Treasure AI incident: [All Regions] Transactional email delivery delays

Thu, 17 Sep 2026 03:14:55 GMT

Resolved after 28 days 20 h.

No impact Treasure AI incident: [Tokyo, Ap03 and US Regions] Performance degradation with Bulk Load, Bulk Import and Result Export jobs

Mon, 27 Jul 2026 08:29:57 GMT

Resolved after <1 min.

Minor Treasure AI incident: [Tokyo Region] - Treasure Work / tdx claude - Degraded Performance

Tue, 07 Jul 2026 17:04:19 GMT

Resolved after 3 h 55 min.

Minor Treasure AI incident: [US Region] - Hive - Query Performance Degradation

Fri, 26 Jun 2026 21:48:56 GMT

Resolved after 3 h 25 min.

No impact Treasure AI incident: [US Region][Tokyo Region][EU Region] - Result/Data Export Job Failures

Thu, 25 Jun 2026 11:46:38 GMT

Resolved after <1 min.

No impact Treasure AI incident: [US Region] - Delay in Email Event Data Recording

Wed, 24 Jun 2026 11:11:37 GMT

Resolved after <1 min.

Minor Treasure AI incident: Realtime 2.0 Bulk Storage Outage

Tue, 05 May 2026 16:20:02 GMT

Resolved after 1 h 24 min.

Minor Treasure AI incident: Intermittent 5xx Errors for Ingest and Real-Time APIs (EU01)

Mon, 27 Apr 2026 17:31:21 GMT

Resolved after 54 min.

Critical Treasure AI incident: US region: Treasure Insights unavailable

Wed, 18 Feb 2026 20:45:36 GMT

Resolved after 1 h 15 min.

Minor Treasure AI incident: [US/Tokyo Region] Performance issues

Wed, 21 Jan 2026 02:55:57 GMT

Resolved after 2 h 11 min.

No impact Treasure AI incident: [All Regions] REST API sometimes returns only partial job result

Wed, 10 Dec 2025 06:03:41 GMT

Resolved after <1 min.

Critical Treasure AI incident: [All Region] Service Disruption on Treasure Insights

Fri, 05 Dec 2025 09:18:30 GMT

Resolved after 12 min.

No impact Treasure AI incident: [All Regions] Temporary Interruption in Premium AI Audit Logs

Wed, 05 Nov 2025 03:49:16 GMT

Resolved after 4 h 10 min.

Major Treasure AI incident: [All Regions] Profile API Errors and SSO Logins

Mon, 20 Oct 2025 08:53:19 GMT

Resolved after 12 h 39 min.

Major Treasure AI incident: [US Region] Issue Affecting Treasure Data Services

Mon, 20 Oct 2025 08:27:20 GMT

Resolved after 14 h 48 min.

Major Treasure AI incident: [ US region ] Audience Studio – Intermittent Query Expired Errors When Retrieving Segment Counts

Wed, 15 Oct 2025 18:16:58 GMT

Resolved after 31 h 38 min.

Major Treasure AI incident: [All Regions] System Email Failures

Wed, 15 Oct 2025 02:05:18 GMT

Resolved after 3 h 01 min.

Major Treasure AI incident: [All Regions] AI Agent Foundry May Provide Incomplete Responses

Tue, 30 Sep 2025 03:37:27 GMT

Resolved after 3 h 45 min.

No impact Treasure AI incident: Profile API Data Delays - Tokyo Region

Fri, 26 Sep 2025 19:12:09 GMT

Resolved after 4 h 12 min.

No impact Treasure AI incident: [US Region] Partial Issue with Table API in Hive and Trino

Wed, 24 Sep 2025 06:53:44 GMT

Resolved after <1 min.