Critical incident

Todyl: Case creation

Apr 28, 2026, 13:29 UTC

started

15:16 UTC

resolved

1 h 46 min

duration

Affected: SIEM Processing & Alerting

Current status of Todyl: Operational — live Todyl status

Timeline

Apr 28, 2026, 13:29 UTC
investigating
We identified and resolved an issue that caused delays in case creation and scheduled reporting. No alerts were lost, and MXDR is actively reviewing and addressing all open cases. We are maintaining heightened monitoring until all delayed cases have been fully processed, reviewed, and addressed, and all scheduled reports have been delivered.
Apr 28, 2026, 13:33 UTC
investigating
We are continuing to investigate this issue.
Apr 28, 2026, 13:46 UTC
investigating
We are continuing to investigate this issue.
Apr 28, 2026, 15:16 UTC
resolved
Delays in case Creation and reporting issue is resolved. System and MXDR team is fully up to speed in reviewing the delayed cases. We are continuing to monitor but we consider the issue resolved.

Updates as published by Todyl (original).

University of Warwick 14:29 UTC · Exam timetable errors
ngrok 14:29 UTC · Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.
Duo 14:22 UTC · Elevated Authentication Latency in DUO6
Simply 13:24 UTC · INCIDENT
Infura 12:59 UTC · Developer dashboard outage
Devin 12:55 UTC · Sessions queuing
Devin 12:44 UTC · Devins slow to start