Major incident
Sumo Logic: Problem with Data Indexing in North America 1 (US1)
May 22, 2026, 08:33 UTC
started
10:26 UTC
resolved
1 h 53 min
duration
Affected: Data Indexing
Current status of Sumo Logic: Operational — live Sumo Logic status
Timeline
- May 22, 2026, 08:33 UTCinvestigatingWe are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon. [Identified] - 9:15 UTC We have identified the source of the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.
- May 22, 2026, 10:26 UTCresolvedWe are no longer seeing issues with Data Indexing and normal operation has been restored at this time.
Updates as published by Sumo Logic (original).
Other services with incidents at the same time
This was part of a wider event: 61 services reported incidents within the hour.
- AnyDesk 09:29 UTC · Service Degradation - macOS Custom Client Builds
- Voyado 09:28 UTC · [Engage] Issues with displaying Design Studio messages
- Broadsign Platform 09:06 UTC · Guaranteed Campaigns (Direct): Issues with screens availability
- Box 08:46 UTC · [Medium] Issues with Box Drive
More Sumo Logic incidents
- October 16, 2026 Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE)
- October 9, 2026 Problem with Metrics Alerting in America Federal (FED)
- October 5, 2026 Problem with Cloud SIEM Processing in North America 2 (US2)
- October 2, 2026 Problem with Cloud SIEM Processing in North America 2 (US2)
- October 1, 2026 Problem with Cloud SIEM Processing in North America 2 (US2)
- September 27, 2026 Problem with Tracing Collection in North America 2 (US2)