Major incident

Sumo Logic: Problem with Data Indexing in North America 1 (US1)

May 22, 2026, 08:33 UTC
started
10:26 UTC
resolved
1 h 53 min
duration

Affected: Data Indexing

Current status of Sumo Logic: Operational — live Sumo Logic status

Timeline

  1. May 22, 2026, 08:33 UTC
    investigating
    We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon. [Identified] - 9:15 UTC We have identified the source of the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.
  2. May 22, 2026, 10:26 UTC
    resolved
    We are no longer seeing issues with Data Indexing and normal operation has been restored at this time.

Updates as published by Sumo Logic (original).

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This was part of a wider event: 61 services reported incidents within the hour.

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