Major incident

Broadsign Platform: Guaranteed Campaigns (Direct): Issues with screens availability

Affected: Service, Booking, API

Current status of Broadsign Platform: Operational — live Broadsign Platform status

Timeline

1. May 22, 2026, 09:06 UTC
   investigating
   We are currently experiencing technical issues that are causing incorrect availability values when booking screens. Our engineering team is already actively investigating the matter to resolve it as quickly as possible. We sincerely apologize for any inconvenience this may cause and will keep you updated on our progress. Thank you for your patience and understanding.
2. May 22, 2026, 11:02 UTC
   identified
   Our engineering team has successfully identified the root cause, and we are already working on a fix to resolve it. We will reach out again as soon as the system is fully restored.
3. May 22, 2026, 14:03 UTC
   resolved
   A fix has been deployed. Our engineering team has monitored the results and confirmed that the issue has been fully resolved. Thank you for your patience, and our apologies for the inconvenience. Normal service has been restored.

Updates as published by Broadsign Platform (original).