Major incident

Sprinklr: PROD21 Service Disruption

Affected: EMEA (Prod21)

Current status of Sprinklr: Minor issues — live Sprinklr status

Timeline

1. Mar 30, 2026, 10:25 UTC
   investigating
   We are currently experiencing an issue affecting the PROD21 environment. Our engineering team has identified the problem and is actively investigating. Some services may be unavailable or degraded at this time. We will provide further updates as soon as more information becomes available.
2. Mar 30, 2026, 10:36 UTC
   resolved
   We’re happy to inform you that the issue affecting the Sprinklr platform on the PROD21 environment has been successfully resolved. Our engineering team has addressed the issue, and all services are now functioning as expected. Thank you for your patience and cooperation. Please let us know if you experience any further issues.

Updates as published by Sprinklr (original).