Major incident
Tenable: Tenable Vulnerability Management: RBAC Permissions Issue with Custom Roles
Oct 6, 2026, 22:19 UTC
started
07:49 UTC
resolved October 13, 2026
6 days 9 h
duration
Affected: US-1A, US-2A, US-2B, US-3A, US-4A, US-5A, US07, US08, AP-SYD-1, BR01, CA01, FRA, IN01, JP01, UK-LON-1, SING, GOV01, ca02
Current status of Tenable: Partial outage — live Tenable status
Timeline
- Oct 6, 2026, 22:19 UTCinvestigatingWe are aware of and actively investigating an issue impacting access to certain settings for some users with custom PCI roles. We will provide periodic updates as our engineers continue working on this issue
- Oct 7, 2026, 08:59 UTCinvestigatingOur engineering team continues to investigate this issue.
- Oct 7, 2026, 10:50 UTCinvestigatingOur engineering team continues to investigate this issue.
- Oct 7, 2026, 12:51 UTCinvestigatingOur engineering team is continuing to work on a fix for this issue.
- Oct 8, 2026, 00:39 UTCinvestigatingOur engineering team continues to investigate this issue.
- Oct 8, 2026, 07:36 UTCinvestigatingOur engineering team continues to investigate this issue.
- Oct 8, 2026, 11:53 UTCidentifiedWe have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
- Oct 9, 2026, 08:33 UTCidentifiedWe have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
- Oct 9, 2026, 19:10 UTCmonitoringWe have implemented a fix for the issue and are monitoring the recovery. If users with custom roles lost access to Platform Settings, an administrator will need to re-enable those permissions manually. Steps are in our KB article: https://connect.tenable.com/kb/tenable-vulnerability-mgmt-kb/platform-settings-permissions-removed-from-certain-custom-roles-in-tenable-vulne/112533 If you have any questions or concerns please reach out to technical support for assistance.
- Oct 13, 2026, 07:49 UTCresolvedThe issue has been resolved. We are sorry for the disruption and inconvenience.
Updates as published by Tenable (original).
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