Major incident

Skylark: Skylark Service Unavailable for New Client Connections in EU

Sep 22, 2026, 14:13 UTC

started

14:15 UTC

resolved

2 min

duration

Affected: Skylark Cx - Europe, Skylark Dx - Europe, Skylark Nx RTK - Europe

Current status of Skylark: Operational — live Skylark status

Timeline

Sep 22, 2026, 14:13 UTC
investigating
An issue has been detected preventing new Skylark connections for EU L1L5 clients. Current connected clients are not impacted. We are currently investigating this issue.
Sep 22, 2026, 14:15 UTC
resolved
This incident has been resolved.

Updates as published by Skylark (original).

This was part of a wider event: 26 services reported incidents within the hour.

Confluent Cloud 15:09 UTC · Elevated error rates in Azure Germany West Central region
Apify 15:06 UTC · Elevated errors in Actor runs
Grafana Cloud 14:57 UTC · IRM Access Issues for a Small Group of Users
Buffer 14:49 UTC · Buffer Service Disruption
Staffbase 14:43 UTC · [European System] [App/Intranet/Email] Intermittent issues affecting Common Features in Europe
Blackbaud 14:22 UTC · Active Issue Alert – School API - #000694246
Frontline Education Public 14:17 UTC · VendorLink API Unavailable
Optum 14:14 UTC · System Incident - Pharmacy Software Solutions - Production
Service Status | Grammarly 13:46 UTC · Chat is not working at go.superhuman.com
Northwestern Information Technology 13:46 UTC · Virtual Private Network (VPN) Service Interruption